Effective: September 7, 2026
Digital service and immediate access
Howell Opportunity Radar is a digital research and intelligence subscription. No physical product is shipped. Paid access may begin immediately after a successful subscription payment.
Non-refundable billing periods
Subscription charges are billed monthly in advance. Once a paid billing period begins, that payment is non-refundable and is not prorated solely because a customer changes their mind, does not use the service, cancels early, or does not obtain a project award, customer response, contract or profit.
Subscription cancellation
Customers may cancel future renewals through the Stripe billing portal available from the member dashboard. Cancellation stops future renewal charges but does not create a refund, credit or prorated repayment for the current paid billing period. Access normally continues through the end of that paid billing period unless the service is suspended for misuse or another lawful exception applies.
Billing, authorization and access exceptions
Howell Commerce Co. may issue a refund or correction when required by law or for a verified duplicate charge, unauthorized charge, billing error, or an access/delivery failure that Howell Commerce Co. cannot reasonably resolve. Customers should contact matthew@howellcommerceco.com promptly with the account email and a description of the issue. Do not email full payment-card information.